FAQ
Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more. If you don't see what you're looking for, please contact our support team.
General Questions
Technolix.store is a leading online retailer specializing in cutting-edge electronics, gadgets, and tech accessories. We offer high-quality products at competitive prices with fast shipping and excellent customer service.
Our headquarters are located in Toronto, CANADA, but we ship products worldwide.
Yes! We are a fully registered and trusted e-commerce platform with verified customer reviews and secure payment options.
Ordering & Payments
Simply browse our product catalog, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping and payment details.
We accept:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay / Google Pay
Absolutely! We use SSL encryption and trusted payment gateways to ensure your data is protected.
Shipping & Delivery
We ship globally, with some restrictions based on local regulations.
- Standard Shipping: 3–7 business days (varies by location)
- Express Shipping: 1–3 business days (additional fee applies)
- International Shipping: 7–14 business days
Yes! Once your order ships, you'll receive a tracking number via email.
Returns & Refunds
We accept returns within 30 days of delivery for unused and undamaged products.
Contact our support team with your order number, and we'll guide you through the process.
Refunds are processed within 5–7 business days after we receive the returned item.
Product & Warranty
Yes, all products sold on Technolix.store are 100% brand new unless stated otherwise.
Most products include a 1-year manufacturer's warranty. Check the product description for details.
Contact us immediately, and we'll help you with a replacement or refund under warranty.
Customer Support
You can reach us via:
- Email: support@technolix.store
- Live Chat: Available on our website
Our support team is available Monday–Friday, 9 AM–6 PM Eastern Time (ET) .
Still Have Questions?
If you need further assistance, don't hesitate to contact us. We're here to help!
Thank you for choosing Technolix.store! 🚀