FAQ

FAQs - Technolix.store

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more. If you don't see what you're looking for, please contact our support team.

General Questions

What is Technolix.store?

Technolix.store is a leading online retailer specializing in cutting-edge electronics, gadgets, and tech accessories. We offer high-quality products at competitive prices with fast shipping and excellent customer service.

Where is Technolix.store based?

Our headquarters are located in Toronto, CANADA, but we ship products worldwide.

Is Technolix.store a legitimate company?

Yes! We are a fully registered and trusted e-commerce platform with verified customer reviews and secure payment options.

Ordering & Payments

How do I place an order?

Simply browse our product catalog, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping and payment details.

What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay / Google Pay
Is my payment information secure?

Absolutely! We use SSL encryption and trusted payment gateways to ensure your data is protected.

Shipping & Delivery

Where do you ship?

We ship globally, with some restrictions based on local regulations.

How long does delivery take?
  • Standard Shipping: 3–7 business days (varies by location)
  • Express Shipping: 1–3 business days (additional fee applies)
  • International Shipping: 7–14 business days
Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for unused and undamaged products.

How do I initiate a return?

Contact our support team with your order number, and we'll guide you through the process.

How long do refunds take?

Refunds are processed within 5–7 business days after we receive the returned item.

Product & Warranty

Are your products brand new?

Yes, all products sold on Technolix.store are 100% brand new unless stated otherwise.

Do your products come with a warranty?

Most products include a 1-year manufacturer's warranty. Check the product description for details.

What if my product is defective?

Contact us immediately, and we'll help you with a replacement or refund under warranty.

Customer Support

How can I contact customer support?

You can reach us via:

  • Email: support@technolix.store
  • Live Chat: Available on our website
What are your customer service hours?

Our support team is available Monday–Friday, 9 AM–6 PM Eastern Time (ET) .

Still Have Questions?

If you need further assistance, don't hesitate to contact us. We're here to help!

Thank you for choosing Technolix.store! 🚀